As the first nonprofit organization to create an e-commerce auction site, shopgoodwill.com ships out hundreds of donated items each day, listed by Goodwill locations from all over the country.
With an endless variety of items ranging from jewelry and apparel to electronics and large sporting equipment, shopgoodwill.com strived for more efficient packaging, no damaged goods upon arrival to the customers, and an overall streamlined process.
Since implementing the Packsize iQ Fusion® at their Orange County warehouse in 2017, shopgoodwill.com has experienced the far-reaching results of Right-sized Packaging on Demand®. With the ability to create a wide variety of box sizes as needed, they no longer need to store a large box inventory. Shipping efficiencies have been achieved, enabling more items to reach customers, without damage, each day.
This means more revenue to support Goodwill’s life-changing programmes and services for individuals with disabilities. As an added benefit, the Packsize system reduced their labour costs by 24-35% and allowed for specialised employee training. “This gave us a new avenue to truly live out the Goodwill mission of helping people find meaningful jobs and career advancement opportunities in our warehouse,” said Ted Mollenkramer, Senior Ecommerce Business Operations Manager at shopgoodwill.com.
